This Privacy Policy explains how DGTLOnline Ltd trading as We Are Digital collects, uses and protects your personal data when you visit our website or engage with our services.

We are committed to protecting your privacy and handling your data transparently and securely in line with UK data protection laws and the UK General Data Protection Regulation UK GDPR.

Who we are

Company name: DGTLOnline Ltd trading as We Are Digital
Email: hello@wearedgtl.co.uk

We are the data controller responsible for your personal data.

What data we collect

We only collect data that is necessary and relevant to providing our services.

This may include:

• Name

• Email address

• Phone number

• Business name

• Website address

• Enquiry details submitted via forms

• Marketing preferences

We also collect intent and usage data relating to how visitors interact with our website and advertising. This does not identify you personally unless you submit your details via a form.

How we collect data

We collect data in the following ways:

• When you submit an enquiry form

• When you request a quote or strategy call

• When you sign up to our email marketing

• When you interact with our ads

• Through cookies and tracking technologies

How we use your data

We use your data to:

• Respond to enquiries and requests

• Provide quotes and digital marketing services

• Communicate with you about your enquiry

• Send marketing emails if you have opted in

• Improve our website performance and user experience

• Measure the effectiveness of advertising campaigns

We do not sell your data to third parties.

Legal basis for processing

We process your data under the following lawful bases:

• Consent where you have opted in to marketing

• Legitimate interests where processing is necessary to respond to enquiries and improve our services

• Contractual necessity where we are providing services you have requested

• Legal obligation where required by law

Marketing communications

If you opt in to receive marketing communications, we may send you relevant updates and insights.

We use Mailerlite for email marketing. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Advertising and analytics tools

We use the following platforms to measure performance and improve marketing activity:

• Google Ads

• Microsoft Ads

• Microsoft Clarity

These tools may collect anonymised usage and intent data such as pages viewed, time on site and interaction behaviour. This data helps us understand how visitors use our website and how our advertising performs.

These providers may set cookies in accordance with their own privacy policies.

Cookies

Cookies are small text files stored on your device.

We use cookies to:

• Ensure our website functions correctly

• Analyse website usage and performance

• Support advertising and remarketing

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Data sharing

We only share data with trusted third party service providers where necessary to operate our business. These include:

• Email marketing providers

• Advertising platforms

• Analytics and website performance tools

All third parties are required to process your data securely and in compliance with UK GDPR.

Data storage and security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Data is stored securely and only accessed by authorised individuals.

How long we keep your data

We only retain personal data for as long as necessary:

• Enquiry data is kept only while relevant

• Marketing data is kept until you unsubscribe

• Legal or contractual data is retained as required by law

Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, contact us at:

hello@wearedgtl.co.uk

Requesting data removal

If you would like us to remove any stored personal data, please email:

hello@wearedgtl.co.uk

We will respond promptly and in line with legal requirements.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.